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For the past five years I have owned a Compaq desktop computer that I use on a daily basis. I utilize the computer to download and listen to music and to store all of my music files. Another program that I used on a daily basis was for my business. I relied upon my computer for invoicing and keeping track of all of my business contacts. I also use my computer to navigate the internet every day so I needed it to run quickly and efficiently every time that I need it.

I have had a few small problems with my Compaq computer. Every time that a problem occurred, I contacted Compaq support for assistance. The first problem that I encountered was that my computer was not recognizing the new printer that I had purchased. I followed the direction that came with the printer for installations, but I kept getting an error message that the computer was not recognizing the printer.

The Compaq support desk was happy to help me with my problem. The operator walked me through the set-up process step by step and did not hang up the phone until I had successfully printed something.

About a year later I noticed that my computer began to run sluggishly. Every time that I loaded a program it seemed to take twice the amount of time that it had taken before. I was worried that there was something seriously wrong with my computer and that the entire system might crash.

I contacted Compaq support once again to assist me with this problem. I explained the problem and the operator informed me that there were a number of things that could be causing my computer to run slowly, but she suspected that my computer might be running out of Compaq RAM, which is the random access memory within the computer.

The support team operator told me how to look up the memory space on my computer and to see how many MBs I had left. I had almost used up all of the memory that my computer had initially come with.

Then she suggested that I look into purchasing Compaq RAM upgrades for my computer. She assured me that these upgrades would boost my existing memory and the entire procedure was minimally invasive and that I would be able to perform the installation by myself.

When the Compaq RAM arrived at my house I installed it by following the detailed instructions that came with it in less than ten minutes.